This Privacy Policy explains how pk077 collects, processes, stores, and protects the personal data of users who access the pk077 platform. Your privacy matters to us — this document tells you exactly what we do with your information and why.
Key facts about how pk077 handles your personal data — plain English, before the legal detail.
Important: This Privacy Policy forms part of your agreement with pk077. By registering an account or using any pk077 service, you acknowledge that you have read and understood this Policy. Please read it carefully alongside the pk077 Terms & Conditions.
1.1 pk077 ("we", "us", "our") operates the online gaming platform accessible at pk077.net. This Privacy Policy describes our practices with respect to the personal data of users ("you", "your") who register for or use our services, including our website, live casino, slot games, sportsbook, and payment functions.
1.2 pk077 acts as the data controller for personal data collected through the Platform. As data controller, we determine the purposes and means of processing your personal data and bear primary responsibility for its lawful and secure handling.
1.3 This Policy applies to all personal data collected in connection with your use of the pk077 Platform, regardless of the device or method of access. It applies equally whether you access the Platform from Karachi, Lahore, Islamabad, Faisalabad, or anywhere else in Pakistan or internationally.
1.4 For the purposes of this Policy, "personal data" means any information that identifies or could reasonably be used to identify you as a natural person, either directly or in combination with other information we hold.
2.1 pk077 collects personal data in the following categories:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC / passport number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Pakistani mobile number, email address, residential address | Account communication, OTP delivery, KYC verification |
| Financial Data | JazzCash / EasyPaisa account reference, bank account details, deposit and withdrawal history, PKR balance | Payment processing, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type and version, operating system, session identifiers | Platform security, fraud detection, service optimisation |
| Usage Data | Games played, bet history, login timestamps, session duration, page navigation | Platform operation, responsible gaming monitoring, service improvement |
| KYC Documents | Scanned CNIC, passport, utility bills, proof of payment method ownership | Identity verification, regulatory compliance, fraud prevention |
| Communications Data | Live chat transcripts, support email content, complaint records | Customer service, dispute resolution, quality assurance |
| Marketing Preferences | Communication consent records, opted-in promotion preferences | Sending promotional offers where you have consented |
2.2 pk077 does not intentionally collect special category data (such as health, religious belief, or biometric data) unless specifically required to verify a player's identity in circumstances where standard identification methods are insufficient. Where such data is collected, we will inform you of the specific purpose and applicable legal basis at the time of collection.
The majority of personal data we hold is provided directly by you when you: register a pk077 account; complete the KYC verification process; make a deposit or withdrawal; contact our support team; respond to a promotional offer; or update your account settings.
When you use the pk077 Platform, we automatically collect technical and usage data via cookies, log files, and similar tracking technologies. This includes your IP address, device identifiers, browser information, and interaction data such as the pages you visit and games you play. See Section 9 for full details on our use of cookies.
pk077 may receive personal data about you from third parties in the following circumstances:
4.1 pk077 processes your personal data on one or more of the following legal grounds:
Note: For most core account and gaming functions, processing is based on contractual necessity or legal obligation — not consent. This means these processing activities will continue as long as your account is active regardless of marketing consent settings.
5.1 pk077 uses the personal data we collect for the following purposes:
5.2 pk077 will not use your personal data for automated decision-making that produces significant legal or similarly significant effects on you without first providing appropriate information and an opportunity to contest the decision.
6.1 pk077 does not sell your personal data to third parties. We share personal data only in the following circumstances and only to the minimum extent necessary:
We share data with third-party service providers who process data on our behalf, including: payment processors (JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank); KYC and identity verification providers; IT infrastructure and cloud hosting providers; fraud detection and AML screening services; and customer support platform providers. All service providers are contractually required to process data only for specified purposes and to maintain appropriate security standards.
Where games are provided by third-party software developers or live casino studios, technical session data may be shared with those providers to operate the game. These providers are bound by data processing agreements and may not use shared data for their own independent marketing or commercial purposes.
pk077 may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required by law, by our gaming license obligations, or pursuant to a valid legal order. We will, where permitted, notify you of such disclosure.
In the event of a merger, acquisition, or transfer of substantially all of pk077's assets, your personal data may be transferred as part of that transaction. We will ensure that any transferee is bound by data protection obligations consistent with this Policy and will notify you of the transfer and your rights in connection with it.
7.1 As an internationally licensed gaming operator, pk077 may transfer your personal data to countries outside your country of residence in connection with our business operations, service provider relationships, or regulatory obligations. Such transfers may include countries that do not have data protection laws equivalent to those in your home jurisdiction.
7.2 Where we transfer personal data internationally, we implement appropriate safeguards to protect that data, including standard contractual clauses, data processing agreements, or reliance on adequacy decisions where applicable.
7.3 By using the pk077 Platform, you acknowledge and consent to the international transfer of your personal data in accordance with this Section and the safeguards described herein.
8.1 pk077 retains your personal data for as long as your account remains active and for a minimum period of five (5) years following account closure or the end of our business relationship, whichever is later. This retention period reflects our obligations under our international gaming license, applicable AML record-keeping requirements, and the need to resolve potential disputes arising after account closure.
8.2 Specific retention periods by data category are as follows:
8.3 Where data is no longer required for any legitimate purpose, pk077 will securely delete or anonymise it in accordance with our data disposal procedures.
9.1 pk077 uses cookies and similar tracking technologies (such as pixels, local storage, and session identifiers) to operate the Platform, maintain your login session, prevent fraud, and analyse usage patterns. Cookies are small text files stored on your device by your browser.
9.2 The categories of cookies we use include:
9.3 You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to log in and use the Platform. Disabling non-essential cookies will not prevent Platform access but may limit certain features.
10.1 pk077 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include:
10.2 While pk077 takes all reasonable steps to protect your personal data, no transmission over the internet or electronic storage system is completely secure. You also have a responsibility to protect your own account credentials. If you suspect your pk077 account has been compromised, contact support immediately.
11.1 As a data subject, you have the following rights with respect to the personal data pk077 holds about you:
11.2 To exercise any of the above rights, please contact the pk077 data privacy team at [email protected] with the subject line "Data Rights Request". We will respond to all verified requests within 30 days of receipt. We may need to verify your identity before processing your request.
11.3 Where we are unable to fulfil a request — for example because legal retention obligations require us to keep certain records — we will explain the reason in writing.
Note on Deletion Requests: Even if you request deletion of your personal data, certain records — particularly KYC documents, financial transaction records, and responsible gaming records — must be retained for the mandatory periods set out in Section 8 to meet our regulatory obligations. We will delete all other data and confirm the scope of any retained data.
12.1 The pk077 Platform is strictly for persons aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. Age verification is conducted as part of the registration and KYC process to enforce this requirement.
12.2 If pk077 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, return any deposited funds to the originating payment method where legally permissible, and delete all personal data associated with that account.
12.3 Parents and guardians are encouraged to use device-level parental control software to prevent minors from accessing gambling platforms on shared devices.
13.1 The pk077 Platform integrates with third-party services including payment gateways, game software providers, and live casino studio operators. These third parties may process personal data in connection with the delivery of their services to pk077 and are subject to data processing agreements that restrict their use of your data to specified purposes.
13.2 pk077 is not responsible for the privacy practices of third parties that operate independently of the pk077 Platform. If you independently interact with any third-party website or service (for example, by navigating to a bank's website to complete a transfer), that interaction is governed by the third party's own privacy policy.
14.1 pk077 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered users via the mobile number or email address on their account, and/or via a prominent notice on the Platform, at least 14 days before the change takes effect unless a shorter notice period is required by law.
14.2 The version of this Privacy Policy published on the pk077 website at any given time constitutes the current binding version. The effective date at the top of this document reflects the most recent revision.
14.3 Your continued use of the Platform after a revised Privacy Policy takes effect constitutes your acceptance of the updated Policy.
15.1 For any questions, concerns, or requests relating to this Privacy Policy or the personal data pk077 holds about you, please contact us:
15.2 If you are not satisfied with our response to a data privacy query or complaint, you have the right to escalate the matter to the relevant data protection authority or to the regulatory body overseeing pk077's international gaming license. Contact details for the applicable authority are available from the pk077 compliance team upon request.
15.3 pk077 acknowledges all privacy-related enquiries within 5 business days and targets full resolution within 30 calendar days.
This Privacy Policy was last updated and is effective as of 1 January 2026. For historical versions of this Policy or any clarification of its contents, please contact the pk077 data privacy team at [email protected].
Six ways pk077 puts your data protection into practice every day across the platform.
Every data exchange between your device and the pk077 Platform is encrypted end-to-end. Whether you're logging in on JazzCash mobile data in Lahore or Wi-Fi in Islamabad, your credentials and personal data travel securely.
pk077 verifies every account through a structured Know Your Customer process. This protects you by ensuring nobody else can operate an account in your name and keeps the platform free from fraud and financial crime.
Personal data stored in pk077's infrastructure — including your KYC documents, financial records, and account details — is encrypted at rest. Access is restricted to authorised personnel on a strict need-to-know basis only.
pk077 does not sell, rent, or commercially share your personal data with third parties for their own marketing purposes. Data shared with service providers is limited to what's operationally necessary and bound by strict contractual protections.
You can request access to, correction of, or deletion of your personal data at any time. pk077 responds to all verified data rights requests within 30 days. Your rights over your data are real — and we take them seriously.
As an internationally licensed gaming operator, pk077 is required to maintain robust data protection practices as a condition of its license. Regulatory oversight means our privacy commitments are independently verified — not just marketing claims.
Our support team is available 24/7. Whether it's a data access request, a correction, or a general privacy question — we're here to help every pk077 player.